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What happens after you contact us
Customer Service
Call (514) 791-0166 about pest activity or other concerns at any time. Customer service representatives are available 24 hours a day, seven days a week.
Call Back
Within one hour after a customer reports a pest issue, a Sure Shot representative will call back to discuss the issue and schedule a service visit.
On-site Assessment
If the issue requires immediate attention, Sure Shot will be at the customer's location within 24 hours to assess and escalate as needed.
Emergency Services
Emergency services are available 24 hours a day, seven days a week.
Service Reports
A detailed written service report follows every visit, covering pest activity, applications, equipment, and recommendations — recorded electronically and available online or via email.
Wide Service Area
We service Brockville, Prescott, Smiths Falls, Hawkesbury, Cornwall, Ottawa and the surrounding area.